|1.What is unlawful consumption of electrical power? Which actions are taken if unlawful consumption of electrical power is detected?|
*Using electricity bills that are drawn up in the name of other people to consume electricity,
* Consuming electricity without notifying the distribution company that the meter and measuring circuits are unsealed,
*Continuing to consume electricity without notifying the distribution company although the meter is burnt, damaged or broken down,
* Providing electrical power from one’s own power plant to third persons directly or through interim (sub) meter without written permission of the distribution company,
*Consuming electricity outside the customer group of which it is a part of without permission of the supplying company in charge,
*Establishing connection or getting connection established without waiting for the electrical connection operation which needs to be done by the distribution company after the agreement is signed,
*Failure to apply to the legal person who holds the distribution license within seven working days together with the modification project if the connection power that is in the plants which belong to them for customer who are not residence subscribers is increased by more than twenty percent,
*The electrical power of the customer whose annual electrical power exceeds the amount of consumption is disconnected by the legal person who holds the distribution license upon notification of DSİ (General Directorate of State Hydraulic Works) within seven days at the latest in line with the DSİ (General Directorate of State Hydraulic Works) Regulation on Underwater Measurement Systems.
If unlawful consumption of electrical power is detected, a disconnection notice is given to the customer, which indicates that they have 15 days to fulfill their responsibilities. The customer is charged for 5 times the disconnection/reconnection fee that is defined upon decree of the Energy Market Regulatory Authority for the year that it belongs to within the customer group which includes the customer who does not fulfill their responsibilities.
|2. What is illegal consumption of electrical power?|
*Consuming electrical power by intervening with the distribution system without any retail sales agreement or mutual agreement with regard to the place of utilization,
*Preventing the accurate detection of consumption by intervening with the distribution system, meters, measurement system or the installation from the entrance point of the building to the meter,
*Intervening to cause the meter to make missing or faulty measurement or to prevent the meter from measuring,
*Consumption of electrical power through violation of the regulation by using meter which has not been legally installed,
*If the electrical power that has been duly disconnected by the legal person who holds distribution license in line with the relevant regulation is reconnected without permission of the legal person who holds the distribution license and without fulfilling their responsibilities, it is accepted as the illegal consumption of electricity.
|3. I have received notice of illegal consumption. A cost has been charged as penalty. What is the reason of it? Is it legal?|
Action is taken based on the Articles 26, 27, 28, 29 and 20 of the Regulation on Consumer Services on the Regulatory Market.
If illegal consumption has been detected, bill is drawn up over the penalty fare. The accrued cost of the illegal consumption of the consumer who is identified to have used illegal electrical power is calculated by multiplying the single-term active energy cost which is applicable to the customer group to which it belongs on the date when it is detected that they are using illegal electrical power by 1.5 (one and a half) and such cost is billed. (The power and reactive energy cost is not charged).
If it is detected that the customers are consuming electrical power illegally on a repetitive basis, it is calculated by multiplying the single-term active energy tariff cost that is effective on the date when the illegal consumption of electrical power is detected by 2 (two).
The calculations that are made to detect the illegal electricity consumption of those who are not customer are made over the unfunded tariff which is applicable for the business customer group
|4. What should I do to denounce illegal consumption of electricity?|
You can denounce illegal consumption of electricity by filling in the Illegal Consumption Denunciation Form that is available on Bedas.com.tr (the link will be provided), calling the Call Center ALO 186 BEDAŞ, Mobile Applications 186 BEDAŞ or through the Twitter BEDAŞ Support account.